Consumer Goods & E-CommerceIn Evaluation

AI-Powered Requisition Assistant in Microsoft Teams

Indirect procurement, ~900 purchasing transactions/year

Starting Point

Growing consumer goods company with clean master data and an established ERP. Direct procurement is under control. In indirect procurement (marketing, office, IT, PR) the process fails at the entry barrier: requesters don't want to log into the ERP to type a requisition. The result is maverick buying without visibility for procurement.

Challenge

  • Around a third of indirect transactions run without a requisition
  • ERP login and forms are too high a barrier for occasional users
  • No approval process and no spend transparency for maverick purchases
  • Retroactive allocation by procurement costs time

Insave Approach

Bring the process to where requesters already work.

Step 1

AI Agent in Microsoft Teams

The requester describes their need in natural language in the Teams chat. No ERP login, no form. The agent asks follow-up questions until all required information is complete.

Step 2

Supplier Check

The agent automatically checks whether the supplier exists. If not, it triggers the creation process instead of letting the transaction fail.

Step 3

Automatic Requisition Creation in the ERP

The agent builds the structured requisition and writes it to the ERP ready for approval in the background. The approval process continues as usual.

Expected Outcome

Maverick buying is brought back into the regular process
Full spend transparency also in indirect procurement
Requisition creation in seconds instead of ERP forms
Higher adoption because the process comes to the users

Similar challenge?

Let's talk about how a similar approach could work for your procurement team.

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